Privacy Policy
Effective date: June 23, 2026
This Privacy Policy governs the collection, use, and disclosure of personal information by Floodline Restoration Co. through its website at waterdamageunioncitynj.com. By visiting the site or submitting a service request, a visitor agrees to the practices described here. Floodline Restoration Co. operates as a home-service marketing and referral company: it advertises home services, accepts requests from site visitors, and passes those requests to independent businesses that perform the actual work. This policy explains what information is gathered in that process, where it goes, and what rights visitors have over it.
2. State Privacy Rights
Residents of California, Virginia, Colorado, Connecticut, Utah, and other states that have enacted comparable consumer privacy legislation are entitled to the rights described in this section. Floodline Restoration Co. will honor those rights as required by each applicable law.
Right to Know and Access. A resident may ask Floodline Restoration Co. to disclose the categories of personal information it has collected about that individual, the specific pieces of information in its records, the purposes for which that information was collected, and the categories of outside parties to whom it was disclosed or transferred. This right to know extends to both the general categories of data and the particular data points held.
Right to Correct. If personal information in Floodline Restoration Co.’s records is inaccurate, a resident may request that it be corrected to reflect the accurate information.
Right to Delete. A resident may request deletion of personal information that Floodline Restoration Co. holds about them, subject to the exceptions each state law permits.
Right to a Portable Copy. Where required by applicable law, a resident may request a copy of their personal information in a structured, commonly used format that allows it to be transferred to another party.
Right to Opt Out of Sale, Sharing, and Targeted Advertising or Profiling. A resident has the right to opt out of the sale or sharing of their personal information and of its use for targeted advertising or profiling in furtherance of decisions that produce legal or similarly significant effects. This is a critical disclosure: when a visitor submits a service request through waterdamageunioncitynj.com, Floodline Restoration Co. passes that request - including the visitor’s contact details and project information - to the independent businesses that will respond to it. Under some state privacy laws, that transfer may constitute a sale or share of personal information. A visitor who does not want their information passed on to those businesses should not submit a request. Any visitor who has already submitted a request and wishes to opt out of further disclosure, or who wants to withdraw consent to the transfer that has occurred, may do so by contacting Floodline Restoration Co. through the contact page. That contact page is the mechanism for exercising this opt-out - there is no cookie banner or site toggle for this purpose.
How to Exercise These Rights. To submit a rights request, a visitor should use the contact form at https://waterdamageunioncitynj.com/contact-us/. An authorized agent may submit a request on a consumer’s behalf, provided the agent supplies sufficient proof of authorization. Floodline Restoration Co. may require verification of the requesting individual’s identity before acting on any request, in order to protect against unauthorized disclosure. Requests will receive a response within the time period the applicable state law prescribes.
Appeals. If Floodline Restoration Co. declines all or part of a rights request, the affected individual may appeal that decision by replying to the response they receive or by contacting Floodline Restoration Co. again through the contact page. The individual will be informed of the outcome of any appeal, along with any further steps available under applicable law.
No Discrimination. Floodline Restoration Co. does not deny service to, charge different prices to, or provide a lesser quality of service to any individual who exercises the privacy rights described here.
3. Text Messaging and Telephone Communications
By submitting a service request on waterdamageunioncitynj.com, a visitor may receive text messages and calls from two sources: Floodline Restoration Co. itself, and the independent business or professional to whom the visitor’s request is routed for follow-up, quoting, and scheduling.
The visitor’s submission constitutes consent to be contacted by telephone calls and text messages, including those placed using an automatic telephone dialing system or autodialer, and including messages delivered with a prerecorded or artificial voice. That consent, however, is not a condition of purchasing any goods or services - a visitor is not required to agree to receive automated calls or texts in order to obtain a referral or have their request processed.
Message frequency is not fixed; it depends on the nature of the request and how the responding business communicates with prospective customers, so the number of messages a visitor receives will vary. Standard message and data rates charged by the visitor’s wireless carrier may apply to any texts received or sent.
To stop receiving text messages, a visitor may reply STOP to any message; to request help or information about the messaging program, a visitor may reply HELP. Please note that opting out of text messages by replying STOP will stop texts but will not automatically end other forms of contact - such as phone calls or emails - related to an open service request unless the visitor separately requests that.
Visitors with questions about messaging, or who wish to submit an opt-out request through a means other than texting STOP, may do so through the contact page at https://waterdamageunioncitynj.com/contact-us/.
4. Information Floodline Restoration Co. Collects
Floodline Restoration Co. collects information in several ways as visitors interact with waterdamageunioncitynj.com.
When a visitor fills out a quote or service-request form, initiates a chat session, or calls a number listed on the site, Floodline Restoration Co. receives the details that visitor provides. Those details typically include a name, a phone number, and an email address, along with the property address where work is needed and a description of the project or service being requested. The specific data points vary with how much the visitor chooses to share and what the request form asks for.
Separately, Floodline Restoration Co.’s website automatically collects basic technical information when any page is loaded. This includes data such as the pages a visitor views, the time and duration of each visit, the browser type and device being used, and the IP address associated with the session. This technical data is gathered through standard server logs and through the tracking technologies described in the cookies section below.
Floodline Restoration Co. does not knowingly solicit or collect personal information from individuals under the age of 18, and the site is not directed at children.
5. How Information Is Disclosed and Visitor Consent
The core purpose of waterdamageunioncitynj.com is to connect people who need home services with the skilled local companies and tradespeople equipped to handle those jobs. To make that connection, Floodline Restoration Co. necessarily discloses the information a visitor submits - name, phone, email, service address, and project details - to the vetted service companies and specialized contractors in its network who are positioned to respond, provide quotes, and carry out the requested work. Those businesses operate entirely on their own and are not supervised or controlled by Floodline Restoration Co.; once a request is passed along, the responding company may contact the visitor directly by whatever communication method it normally uses.
By completing and submitting a form, engaging with the chat function, or otherwise sending information through waterdamageunioncitynj.com, a visitor explicitly authorizes Floodline Restoration Co. to make that disclosure. The visitor also authorizes both Floodline Restoration Co. and the business that receives the request to contact them regarding the request by telephone call, text message, or email. That authorization to be contacted is separate from any purchase decision - agreeing to receive calls or texts is not a requirement for obtaining a referral or for any service to be performed on the visitor’s behalf.
6. Affiliated Companies and Shared Service Providers
Floodline Restoration Co. is one of several home-service brands operating within a group of commonly owned or commonly managed websites and companies. Because those affiliated brands share the same operational infrastructure, personal information may flow among them when doing so helps route a request to the appropriate trade category or geographic service area, or for purposes such as customer support, billing, fraud detection, and internal quality review.
The group also engages outside vendors that provide services across all of the affiliated brands - including telephone answering and dispatch, scheduling and customer-relationship management platforms, web hosting, and marketing technology. Personal information may be accessible to those shared vendors in the course of delivering those services. Any affiliated brand or third-party vendor that receives personal information under this section is required to handle it under this policy or under a materially equivalent privacy policy that provides comparable protections.
7. Aggregate Analytics and Advertising Performance
Floodline Restoration Co. uses analytics tools to understand how visitors use waterdamageunioncitynj.com - which pages attract the most traffic, where visitors come from, how long they stay, and whether advertising campaigns are driving relevant requests. The data used for this internal analysis is aggregated and de-identified; it does not identify any individual visitor. Aggregate and de-identified statistics of this kind are not sold.
This statement is limited to that de-identified, aggregate analytics data. It should not be read as a general representation that Floodline Restoration Co. never sells or shares personal information - the state-rights section of this policy explains that the transfer of a visitor’s submitted request to responding businesses may itself constitute a sale or share under applicable state law.
8. Security of Personal Information
Floodline Restoration Co. maintains administrative, technical, and physical safeguards that are consistent with reasonable industry practices for protecting the personal information it holds. These include measures designed to prevent unauthorized access, disclosure, alteration, or destruction of data.
Notwithstanding those efforts, no security system or data-transmission method is entirely impervious to breach. Floodline Restoration Co. cannot guarantee the absolute security of any information submitted through waterdamageunioncitynj.com or transmitted electronically, and visitors share their information with that understanding.
9. Cookies and Similar Tracking Technologies
waterdamageunioncitynj.com uses cookies and comparable browser-based technologies - including pixel tags and local storage - to support site functionality, remember visitor preferences across sessions, and gather data about how the site is used over time. Some of these technologies are placed directly by Floodline Restoration Co.; others are set by analytics or advertising partners whose tools operate on the site.
Visitors may configure their browser to block or delete cookies; doing so may limit certain features of the site. Most browsers provide instructions for managing cookie settings in their help documentation.
Some cookies and tracking technologies associated with analytics or online advertising may qualify as the sale or sharing of personal information, or as the use of personal information for targeted advertising, under the state laws described in the state-rights section of this policy. Visitors who wish to limit that use may submit a request through the contact page, which is the available mechanism for exercising this opt-out on waterdamageunioncitynj.com.
10. Questions and Privacy Requests
Any visitor who has a question about this Privacy Policy, wants to understand how their information has been used, or wishes to submit a privacy rights request - including a request to access, correct, delete, or receive a portable copy of their information, or to opt out of the disclosure of their information to responding businesses - should reach Floodline Restoration Co. through the contact page at https://waterdamageunioncitynj.com/contact-us/.
Floodline Restoration Co. will make reasonable efforts to respond promptly and in accordance with any obligations imposed by applicable law. This Privacy Policy was last updated on June 23, 2026. Floodline Restoration Co. reserves the right to modify it at any time; material changes will be reflected in a revised version posted at waterdamageunioncitynj.com.